Dear Patients and Friends of Surprise Pediatric Dentistry:
We hope this email finds each of our patient families healthy and in good spirits despite recent pandemic and the restrictions that we have been observing over the past 6 weeks! As part of our desire to become part of the solution for the Covid-19 pandemic and in accordance with federal and state orders, many of you know that our office has been closed to elective and routine procedures since the Governor’s order of March 13, 2020.
Our #1 priority is the safety and well-being of our patients and their families. On April 22nd Governor Ducey announced the lifting of the executive order restricting elective surgeries and procedures. Therefore, we are announcing that we will resume all dental services on Monday, May 4th.
The State Health Department and the American Dental Association have released detailed policies and procedures for dental facilities to follow in order to continue the prevention and mitigation of the spread of covid-19. It is our desire to continue to support these policies and keep each of our valued patient families safe, while at the same time continuing to provide preventative and necessary dental treatment to our pediatric patients so that dental disease does not progress and cause unnecessary pain and infection.
Although we have been mandated, even before the covid-19 pandemic, to adhere to “universal precautions”, which are strict infection control standards, we will immediately begin adhering to the additional preventative strategies as recommended by the department of health and the American Dental Association. Some of these will include:
1) If any patient or parent has or has recently had the following: elevated temperature, cough, body aches, or any other flu-like symptom, you are asked to call our office and reschedule the patient’s appointment.
2) Only scheduled patients and their parents or legal guardians will be allowed in the office during the scheduled visit (This means that siblings, friends, etc. of scheduled patients will not be permitted to accompany the patient during their appointment).
3) In order to continue the practice of social distancing, only a limited number of patients/parents will be allowed to wait in the waiting room. When you arrive, you may be asked to wait in your car until the dental staff is ready for you.
4) In addition to our normal sterilization and disinfection of commonly used surfaces, we will have designated employees assigned to wipe down door handles, doors, restrooms, and other surfaces and areas after each use/contact.
5) The patient playroom and treehouse areas will be closed to prevent close contact of patients (WE KNOW! We are sad about this, but hopefully the fun areas will be re-opened soon!)
6) Patients and parents will be asked to sanitize their hands or wash with soap and water when they arrive and when they leave.
We are excited to welcome you back into our office! We thank you for your continued support and understanding during this difficult time. We are all in this together! If you have any questions regarding these policies, please don’t hesitate to contact us!
Dr. Jensen and staff